FAQ

A Charter Agreement is a legal document between the broker, customer, owner and crew that outlines the key terms of your yacht charter. It will specify among other things your yacht’s technical specifications, cruise date, intended destinations, yacht pickup and drop-off details, insurance and cancellation terms.

Although not mandatory, it is customary to leave a gratuity for the work of the crew and the captain at the end of a charter. Most brokers recommend a tip of 15% of the charter fee. Odyssey Yachts automatically includes a gratuity charge of 15% for charters and this fee is paid out to the captain and crew of each charter. If you would like to add an additional tip, you are more than welcome to pay the captain at the end of your charter. The captain will make sure any additional tips are split accordingly with the crew. If you are chartering outside of the North America, you are recommended to pay the captain a tip upon disembarkation for a job well done.

Chartering a yacht can make for an excellent family vacation, with activities to entertain both children and adults. In general, the crew are not responsible for their safety. We recommend that you bring childcare if you want to truly relax and have a carefree time while ensuring your children are being looked after.

At Odyssey Yachts, we are hyper concerned about your privacy and the security of your payment details. We use one of the largest and most trusted credit card processing partners in the world to handle all credit card transactions. None of your sensitive payment details are stored on our servers, and we are compliant with the strictest PCI requirements. The 3% fee goes to cover the credit card processing fee.

If you are looking to do an overnight, 24-hour charter, a 2-day rate is typically charged. The reason behind this 2-day charge is that the boat is being chartered by you as the client for the 24-hour period and we/the owner are not able to charter the boat for those 2 days.

This is known as the “rule of 6” and is industry standard. When a client is chartering a yacht for a 7-day term charter (or longer), it is customary to have every 7th day provided to the customer complimentary. So, if a customer is chartering for 7 days, they are only charged a 6-day rate. If a customer charters for 2 weeks, it is customary to only charge for a 12-day rate instead of 14 days, and so forth.

It is industry standard to collect a 30% APA (advance provisioning allowance) for any multi-day term charters. This APA is collected from the client and passed on to the captain and crew to provision the yacht per the client’s specifications and also used as an allowance to pay for any berthing fees and fuel fees incurred during the course of the charter.

If there is are any funds remaining in the APA upon disembarkation, the broker can return the remaining amount back to the client, or the client can pay the remaining funds towards the crew gratuity